Shipping Policy

At Eisley Wander, we are committed to delivering your products reliably and efficiently, no matter where you are in the world. Please review our Shipping Policy to understand how we handle the delivery of your orders.

1. Shipping Coverage
We offer worldwide shipping. No matter where you’re located, we aim to bring your favorite travel accessories, fishing gear, hiking gear, and luggage right to your doorstep.

2. Payment Method
We only accept Cash on Delivery (COD) for all orders. Payment must be made in full at the time of delivery. We do not currently support credit cards, bank transfers, or other digital payments.

3. Processing Time
Orders are typically processed within 1–3 business days from the time of confirmation. During high-demand periods, processing may take slightly longer.

4. Shipping Time
Estimated delivery time varies by location:

• Domestic orders: 3–7 business days

• International orders: 7–21 business days

These are estimated timeframes and may vary due to factors such as customs clearance, local courier delays, or public holidays.

5. Shipping Charges
Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping fees will be clearly displayed before you confirm your order.

6. Order Tracking
Once your order is shipped, we will provide tracking information (where available) so you can monitor the status of your delivery. Some international locations may have limited tracking capabilities.

7. Delays and Issues
Eisley Wander is not responsible for shipping delays caused by natural disasters, customs processes, courier service interruptions, or other factors beyond our control. If your order is significantly delayed, contact us at [email protected].

8. Incomplete or Incorrect Addresses
Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are delayed or undelivered due to incorrect address information provided by the customer.

9. Undeliverable Orders
If a COD order is refused or undeliverable due to customer absence or incorrect address, we may restrict future COD orders from the same customer or location.

10. Contact Us
If you have any questions about your order’s shipping status or our policy, feel free to reach out to our support team:
Email: [email protected]